About Furny

Furny takes the stress out of furniture shopping! Browse a massive selection from trusted vendors, all in one place. No more store hopping!

Here's what makes Furny special:

  • Effortless Shopping: Find everything you need for your home without leaving your couch.
  • Direct Purchases: Buy directly from vendors with a smooth checkout process.
  • AR Magic: Virtually place furniture in your space before you buy with our cutting-edge AR technology.
  • Easy Search & Compare: Refine your search and compare different options to find the perfect piece.
  • Inspiration Station: Discover new styles and trends with our curated content and inspiration boards.

Furny: Your one-stop shop to creating your dream home!

Furny is easy to use! Simply browse our extensive selection of furniture from reputable vendors. Once you find a piece you love, use our AR feature to see how it would look and fit in your own room. You can then purchase directly from our marketplace vendors with confidence.

Furny offers several benefits:

  • Visualization: See how furniture will look and fit in your space before you buy, reducing the risk of making a wrong decision.
  • Convenience: Shop for furniture from the comfort of your home and avoid the hassle of traditional furniture stores.
  • Wide Selection: Find a diverse selection of furniture from various vendors, all in one place.
  • Confidence: Buy with confidence knowing you've virtually placed the furniture in your space.

Furny is a fully authentic and legitimate furniture marketplace! We partner directly with retailers through established legal agreements, ensuring a secure and trustworthy platform for both retailers and furniture shoppers.

Augmented Reality

Using our AR feature is simple! Look for the "AR View" button on product pages. You can either scan a QR code from your desktop screen with your smartphone camera or allow Furny to access your device's camera on your phone or tablet. Then, point your camera at the space where you want to place the furniture, and you'll see a realistic virtual representation of the piece in your room.

No, you don't need a special app! Our AR feature is accessible directly through your web browser on most smartphones and tablets.

Don't worry! You can still browse our furniture selection and enjoy high-quality product images and detailed descriptions. We're constantly working to improve our technology and may offer alternative viewing options in the future.

Shop

Yes! Furny offers a seamless purchasing experience. Once you find the perfect item or items, you can complete your purchase directly on our platform and they will be shipped straight to your door step.

Return policies are determined by our individual vendors. If you want to submit a return, you can either contact the vendor directly or contact us at contact@furny.uk and we will be more than happy to help you out. Please refer to the specific product page or vendor information for details about their return policy. The return policy will be mentioned in each product page.

At Furny, your voice matters! We're all ears for feedback from both our amazing shoppers and valued retail partners.

Whether you're browsing our furniture haven or a vendor looking to streamline your experience, we want to hear about it all! Share your thoughts on Furny, from the good – what makes your shopping experience a breeze – to the areas for improvement or features you'd love to see.

No feedback is too big or too small! Your honest input helps us refine and enhance Furny, making it the best furniture marketplace it can be for everyone.

We're happy to help! You can reach our customer support team through our website contact form or email address at contact@furny.uk.

My Account

Order History:

You can access your order history by logging into your Furny account and clicking on "My Account". There, you'll find a section titled "Order History" which displays a list of all your past orders.

Your order history will show details like order number, date, vendor(s), items purchased, shipping information, and order status (e.g., processing, shipped, delivered).

While your order history provides an overview, you can click on a specific order for detailed tracking information. This will typically include a link to the vendor's website or the shipping carrier's website where you can track the progress of your shipment with a tracking number.

Favorite Items:

As you browse furniture on Furny, simply click on the heart icon next to the product image to add it to your favorites list.

You can access your favorite items by logging into your Furny account and clicking on "My Account". There, you'll find a section titled "Favorites" which displays all the items you've saved for future reference.

No, there's no limit to the number of items you can add to your favorites list. Use it to curate your dream furniture collection or create shopping lists for different rooms!

Account Settings:

You can update your account information by logging into your Furny account and clicking on "My Account". There, you'll find a section titled "Settings" where you can edit your name, email address, shipping address, and password.

You can manage your email preferences within your account settings. Choose which types of emails you'd like to receive from Furny, such as order updates or promotional offers.

Yes, you can delete your Furny account by contacting our customer support team. Please note that deleting your account will remove your order history, favorites list, and any saved settings.

Shipping

Shipping costs vary depending on the vendor you purchase from and the size/weight of the item(s). Each vendor sets their own shipping rates. You'll see the estimated shipping cost displayed on the product page and during checkout.

Yes, you'll pay shipping separately for each item in your cart, unless you qualify for free shipping offered by a specific vendor. Be sure to check each vendor's individual free shipping policy (minimum purchase amount, etc.) displayed on the product page.

No, combining items from different vendors won't qualify you for free shipping. Furny acts as a marketplace connecting you with independent vendors, so each vendor fulfills and ships their own orders.

Estimated delivery times vary depending on the vendor and your location. You'll see this information displayed on the product page and during checkout. Once your order ships, you'll receive a notification with a more precise timeframe.

Tracking Your Order

You'll receive separate shipping confirmation emails from each vendor you purchase from. These emails will include a unique tracking number for each item or order. You can use this tracking number to track the progress of your shipment directly on the vendor's website or the shipping carrier's website.

It may take some time for the vendor to process and ship your order. You'll receive a shipping confirmation email with a tracking number once your item ships.

In some cases, tracking information might not update immediately. Allow some time for the update to appear in the carrier's system. If you have concerns after a reasonable time-frame, you can contact the vendor directly for assistance.

Additional Information

While Furny itself doesn't offer different shipping methods, some vendors might provide options like expedited shipping at an additional cost. This information will be displayed on the product page or during checkout.

While we hope this doesn't happen, please contact the vendor directly if you receive a damaged item. Each vendor has its own policy for handling damaged goods.

For Partners

The benefits of partnering with Furny extend beyond just increased exposure, sales opportunities, and brand promotion on a large platform. To learn more about how we can tailor our program to your specific business needs, please fill out the form by clicking Form.

Visit our Partner Programs page Link for details and the application process and we will get back to you shortly.

We would love to partner with content creators and influencers, you can reach out to us and send us your details at contact@furny.uk

Terms and Policies